Website & SMS Terms and Conditions

Last Updated: 1/1/2025

This agreement applies exclusively to the use of our website (www.kolene.com) and our SMS messaging services. It does not apply to any other products, services, or agreements with Kolene Corporation.

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement between you (“you,” “user”) and Kolene Corporation (“Company,” “we,” “us,” “our”) regarding your access and use of:

  • The Kolene Corporation website (www.kolene.com) and any related content, media, or services (collectively, the “Site”).
  • Our SMS messaging services, which may include appointment reminders, order alerts, account notifications, and related communications.

By using our Site or opting into SMS messages, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must immediately discontinue use of the Site and/or SMS services.

Kolene Corporation reserves the right to update or modify these Terms at any time. Updates will be reflected in the “Last Updated” date. Your continued use of the Site or SMS services constitutes acceptance of any revised Terms.

2. SMS Terms of Service

By opting into Kolene Corporation’s SMS service, you agree to receive SMS messages related to:

  • Appointment scheduling and reminders
  • Order confirmations and status updates
  • Account notifications and security alerts
  • Customer service and support messages

Messaging Terms

  • Message frequency may vary based on your interaction with our services.
  • Message and data rates may apply as per your mobile carrier’s plan.
  • Opt-out: You may opt out at any time by replying STOP to any message.
  • Help: For assistance, reply HELP or visit https://www.kolene.com.
  • Privacy Policy: https://www.kolene.com/privacy-policy/
  • Terms of Service: [Insert Terms URL]

We do not share SMS consent with third parties for marketing purposes.

3. Website Usage & User Responsibilities

Eligibility

The Site is intended for users who are at least 18 years old. If you are under 18, you may only use the Site with the permission of a parent or guardian.

Prohibited Activities

You agree not to:

  • Use the Site or SMS services for unlawful, fraudulent, or abusive activities.
  • Attempt to interfere with the security or proper functioning of the Site.
  • Collect or harvest user data without authorization.
  • Submit false, misleading, or offensive content.

Kolene Corporation reserves the right to suspend or terminate access to users violating these terms.

4. User-Generated Content

Comments & Contributions

Users may have the opportunity to post comments or submit content. By posting, you agree that:

  • You have the legal right to share the content.
  • Your content does not infringe on any third-party rights.
  • You grant Kolene Corporation a non-exclusive, royalty-free, worldwide license to use, modify, or distribute your content.

We reserve the right to moderate or remove any user-submitted content at our discretion.

5. Privacy & Data Collection

Cookies & Tracking Technologies

We use cookies and analytics tools such as Google Analytics and Cloudflare to collect usage data and improve our website. By using the Site, you consent to this data collection.

You can manage cookies in your browser settings or opt out via Google’s tool: https://tools.google.com/dlpage/gaoptout.

User Data & Retention

  • If you leave a comment, it and its metadata are stored indefinitely.
  • Registered users can edit or delete their personal information (except their username).
  • Visitor comments may be checked through an automated spam detection service.

For more information, refer to our Privacy Policy: https://www.kolene.com/privacy-policy/

6. Limitation of Liability

To the maximum extent permitted by law, Kolene Corporation is not liable for:

  • Any damages or losses arising from the use of the Site or SMS services.
  • Errors, disruptions, or unauthorized access to user data.
  • Third-party content, including links to external sites.

The Site and SMS services are provided “as is” without warranties of any kind

7. Termination & Modifications

We may suspend or terminate access to the Site or SMS services at our discretion if a user violates these Terms.

We reserve the right to modify, suspend, or discontinue any part of the Site or SMS services at any time without notice.

9. Contact Information

For questions about these Terms & Conditions, please contact:

Kolene Corporation
Website: https://www.kolene.com